Term & Condition
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1. Services
Kopi Transport provides cargo transportation services across the UK, including van and HGV logistics.
2. Quotes & Bookings
- All quotes are subject to availability and confirmation
- Prices may vary depending on load, distance, and urgency
- Bookings are only confirmed once agreed in writing
3. Customer Responsibilities
Customers must:
- Provide accurate collection and delivery details
- Ensure goods are properly packaged and labelled
- Inform us of fragile, hazardous, or special handling items
4. Prohibited Goods
We do not transport:
- Illegal items
- Dangerous or hazardous goods (unless agreed in advance)
- Perishable goods without proper arrangements
5. Delivery Times
We aim for timely delivery but cannot guarantee exact times due to traffic, weather, or unforeseen circumstances.
6. Liability
- We take reasonable care of goods in transit
- Liability is limited unless otherwise agreed in writing
- We are not responsible for delays outside our control
7. Payments
Payment terms will be agreed per job or contract. Late payments may result in service suspension.
8. Cancellations
Cancellations must be made in advance. Fees may apply depending on notice period.
9. Changes to Services
We reserve the right to modify services or pricing at any time.
10. Governing Law
These terms are governed by the laws of England and Wales.